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senior living marketing consultants

Stevens & Tate

Update:
The 2013 Life Services Network Annual Meeting and Exhibition was held two weeks ago at Navy Pier in Chicago. More than 3,000 professionals in the senior living industry gathered to share knowledge and learn about the best practices being used in social media marketing. social media marketing agency

Stevens & Tate Marketing President Dan Gartlan and Internet Marketing Director Nicole Wagner were there to speak about Attraction Marketing and its impact on the senior living industry.

Dan gave his presentation Attraction Marketing: How to Make your Brand, Product and Services More Attractive to Prospects on the final day of the expo at 8:30 a.m.The speech detailed proven tactics to make a brand more attractive to prospects, and include key strategies for realizing your marketing goals.

Nicole’s presentation Attraction Marketing: How Social Media Can Be a Powerful Tool followed immediately after at 10:15 a.m. It described the role of social media in a successful senior living organization, and how it fit amongst other elements of a solid Internet marketing strategy.

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Stevens & Tate

When Apple introduced the iPod, music lovers rejoiced, but in senior living communities where “iPod marketing” is practiced, there’s not so much cause for celebration as mystery shoppers say it negatively impacts lead conversion.

While several different groups offer mystery shopping services for senior living communities, the people who came up with the term “iPod marketing” (in this context) were not professionals; rather, they were students enrolled in George Mason University’s Senior Housing Administration program, which for 10 years has required them to mystery shop a community and report back to the class.

As each class presented its findings, a trend toward four basic—and faulty—approaches to senior living marketing emerged, says Andrew Carle, the program’s founder and executive-in-residence.

Read More at Senior Housing News

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Dan Gartlan

How The Apple iPad and New iCloud Can Connect More Seniors

Research continues to show the positive, life-enhancing effects that the Internet can have on senior adults. Beyond just staying in touch with family and friends, going online provides seniors with an interactive outlet to the world – and studies show that it can also provide a myriad of health benefits. For example, increasing personal communications can decrease feelings of depression and isolation, as well as stimulate the brain and enhance cognitive abilities.
Today, seniors access the Internet via their computer for a variety of things, from researching information and keeping up with modern culture and society, to socializing, watching videos and sharing pictures. Being active online can ultimately enrich their lives by connecting them to their families and the world around them.
But what about those seniors who were left behind – the ones who never learned computer skills or how to use the Internet through work or social means? Until recently, starting from scratch and learning these skills would be difficult. But all of that is beginning to change, with the introduction of the iPad and other easy-to-use tablet devices available today. Read the rest of this entry »

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Nicole Wagner

75% of Americans use search engines on a regular basis when online. And the senior market is no exception. As housing rebounds and more older boomers look to sell their homes and move into active senior communities and assisted living facilities, reliance on the Internet is greater than ever before. This means that the development of a strong website with relevant content that is search engine friendly is also becoming increasingly more important in the senior living industry.

As seniors and their adult children become savvier in Internet usage, it is more and more critical for the senior living market to address its target audiences online. A strong website that is easily found by the search engines (such as Yahoo and Google) is key to generating interest. For some, it is the first step to determining which community, or communities, to visit.

Once your website is found it is essential that it be easy to navigate, provide useful and relevant information to help educate your visitors and build trust in your brand, and contain engaging content to draw them in.

Forward-thinking operators and owners of senior living communities are learning to harness the power of the Internet, and moving a more significant portion of their budget to the online space. To help give you a clearer idea of the things that you should be considering and implementing for your own website or Internet Marketing program, this article will showcase two specific examples of senior living providers that have focused strongly on Internet Marketing. Read the rest of this entry »

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Stevens & Tate

At this year’s ALFA Conference & Expo, Jeff Jarvis, author of What Would Google Do? brought up an interesting point of view regarding transparency in the assisted living industry. Specifically, Jarvis suggests publishing fee structures on the company website, providing answers to common questions, eligibility criteria and services offered. Industry leaders are now weighing in on this discussion on the ALFA Forum, with differing opinions.

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Dan Gartlan

The development of a strong website with relevant content that is search-engine friendly is becoming increasingly important in the senior living industry. As housing rebounds and more older boomers look to sell their homes and move into active senior communities and assisted living facilities, reliance on the Internet is greater than ever before.

With seniors and their adult children becoming savvier in Internet usage, it is becoming critical for the senior living market to address its target audiences online. A strong website that is easily found by the search engines (such as Yahoo and Google) is key to generating interest. For some, it is the first step to determine which community to visit.

Forward-thinking operators and owners of senior living communities are learning to harness the power of the Internet.
Read the rest of this entry »

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In an article by eMarketer earlier this week, they discuss a new study that found that grandparents are some of the biggest spenders in this current economy. There is some interesting data in their article and is definitely worth the read. They go on to say that although this partly to due with the poor economy, it is exposing them to more digital media and a savvy audience is good for marketers. Here is a except from the article:

Grandparents are a large and influential consumer segment

Grandparents are a powerful force in the US economy. According to Nielsen, grandparent households spend 4.4% more each year than all other households. And, it’s no secret they love to spend on their grandkids. Almost 40% of grandparents in the Nielsen data said they provided support such as clothing or food for their grandchildren. During the next few years, grandparents are set to become an even more powerful consumer segment. Nielsen reports the population of 69.6 million grandparents currently in the US will rise 11% by 2015.

One effect of the recession has been a rise in the number of grandparents living with younger family members. According to a March 2010 Pew Research Center study, the number of Americans living in multigenerational households rose to 49 million in 2008, representing 16.1% of the population. Those are households with at least two adult generations or grandparents and another generation. This trend had been in motion ever since the proportion of multigenerational households hit a low of 12% in 1980, though economic conditions have certainly contributed to recent rises.

Read the full article here on eMarketer then be sure to come back and share your thoughts with us.

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