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advertising consulting

Dan Gartlan

Mark Twain famously quipped that news of his death was exaggerated when the press mistook his cousin’s serious illness for his own. Today, much the same could be said about traditional media. It seems that its death is foretold by any number of pundits with every new release of data on social media and digital devices. (Facebook’s 500 million members would make it the third-largest country in the world! Ashton Kutcher has more than 7 million Twitter followers! IPad-mania sweeps through coffee shops around the world!)

There is no denying the rapidly growing and truly disruptive impact of new devices and social media. But at the same time, there is also no denying that traditional outlets are thriving in the lives of consumers today, and that they form the core of how most consumers interact with media. This is true for the general population, and it is even true among the affluent Americans that we study, even though they have the discretionary income to indulge in an array of devices, as well as the digital literacy to get the most out of them. Read the rest of this entry »

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It is not important whether your emails are good or not if your email list of subscribers never get to read them.

Email delivery is a problem that has bugged list building online marketers for many years. Spam filters continue to get stronger, and keep creating more rules that must be followed. Fortunately though, there are some simple methods that can be implemented to improve the email delivery rate, and here are five simple methods that will give you a better chance of your emails actually being delivered to your subscriber lists inbox instead of ending up in their spam filters.
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Nicole Wagner

Are you in the hospitality industry and looking to improve your company’s web site? Below are some tips from Stevens & Tate Marketing that will help you improve your site and make it more user-friendly for your visitors to generate more conversions:

Accommodations and Special Packages Are What They Are Looking For
Accommodations are the key pages for users. The guest really wants to know what the room looks like that they are considering to stay in. Make sure you present your rooms in the best light. This is also an area where you can upgrade users by presenting multiple rooms on one page and showcasing the amenities for each room type.

Specials and packages pages are key. Steer price sensitive customer to dates you need to fill by offering specials they can’t refuse when they visit this section of your website.

Headlines Should Be Clear
Hotels typically want to do fluffy text but their focus groups has found they need to be succinct. Make sure your headlines tell people what the copy is about so they can easily find what they are looking for. This also helps you be found within the search engines.

Content is King
Place your key content in prominent positions, but don’t be afraid to finish your story. If you are offering information that is valuable to the reader they will scroll and continue to read. Don’t overwhelm them in website content on one page however. Be sure to make the website appear simple so a user is not overwhelmed with the amount of copy on one page.

Use Skimming Words
Remember that users still skim your web pages. Make sure to incorporate key words that will resonate with the reader to draw them into the copy they are looking for. Bold headlines and short paragraphs help for them to find what they are looking for and for what you want them to read.

Coordinate Ads Into the Site

If you are trying to draw attention to special promotions or features in your website and you want to add call outs on different pages don’t make them look like ads. Make your ads look like part of the website rather than stand apart. Users will trust and read them more than if you make them look like banner ads.

Unique Audience Pages
You have different audiences visiting your website. Make pages unique to each audience and be sure to speak to them in their own language. From the home page call out these different audience segments and lead them to the pages that are meant for them.

Do Not Overdue Main Navigation
No more than 9 main navigation elements. Nine is all that a user can digest to make a logical decision without being confused. Make your navigation easy to understand and try to withstand from catchy phrases that may cause confusion.

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Nicole Wagner

Nicole Wagner, the Internet Director at Stevens & Tate Marketing/Endora Digital Solutions, has put together a list of nine tips on how to best use search engine marketing in the B2B Marketing world:

1. Know your sales cycle
In general B2B sales involve a higher price point and often require several individuals that need to evaluate a purchase decision. As a result your customers will tend to visit your website multiple times prior to making a sale. You need to determine where they are at in their sales cycle and how you can best communicate to them at that point. Developing different search engine marketing terms based on this cycle and driving users to pages that offer the information they need to keep your audience engaged with your company.

2. Determine how you want to be found
Like any search engine marketing program you need to start off with what you need to be ‘searched’ on. There are two types of keywords to focus on: Educational keywords and Actionable keywords.

Educational keywords are ones where people are still in research mode and need to learn about your product and services. Focus on the general terms that explain your product and services for this group and do not focus on hard sales when developing your ads.

Actionable keywords would be branded terms centered on your product or service line and words that indicate purchase intent. Don’t be afraid to put a special offer in these ads.

3. Direct them to the best information for them
When your reader is still in research mode you want to make sure you are directing them to the most helpful information for their needs. Don’t be afraid to direct your ads to internal pages on your website. Offer easy navigation to allow your user to find what they are looking for.

When a reader is searching on one of your actionable keywords then you want to direct them to points of conversion on your website. Develop custom landing pages that focus on the specific product/service they are interested in and have a strong call to action to drive a conversion. For example ask for contact information to follow up or even ask for the sale.

4. Filter out the consumer
If the keyword will be used for a paid search campaign, make sure the Title, Description and Display URL provides B2B messaging to filter the consumer audience. Try to be as specific as possible and omit any words that can be confused with consumer-based terms with a high search ratio.

5. Use your money wisely
Some keywords are more competitive than others. Often there are 100-250 companies bidding for a specific keyword. While a keyword may be very targeted for your market, if one click on that keywords is eating up your whole budget for the day then maybe you need to pause that word and see if some other, more less expensive words, can pull in the traffic you need.

6. Start a conversation
Start a conversation with your B2B visitors. Download a white paper. Subscribe to an Email Newsletter. Watch an online demo. Somehow get them in the sales pipeline.

7. Consider a PPC or SEO Audit
If you perform your search engine marketing campaign in-house, a paid search audit or search engine optimization audit can be a fantastic way to validate your work but also identify where opportunities may exist. Consider the expression “can’t see the forest for the trees”.  Sometimes we become too involved in the details to look at the search engine marketing campaign as a whole.

8. Measure
Track your visitors, leads, quotes and sales and source them back to your campaign. Track your inbound calls and source them back to your campaign. You can use Google website analytics to track what clients do once they are on your website. Once they become a lead and you begin a conversation with them find out the ways they used search to get to that point. Don’t be afraid to ask. The more you learn the better your campaigns can become.

9. Offer Interaction on your Website
You are spending all this money for your PPC program and what is it getting you? By offering points of interaction throughout your website you are able to determine what your reader is most interested in and engage your reader to interact with you. Offering white papers, blogs with comments, surveys, polls and other forms of action where the client is asked to engage with you website helps to draw out more information regarding this person to help you make them a qualified lead.

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Mark Beebe

When TiVo was launched in 1999, I was one of those techies that purchased one. To be holding a digital video recorder in my arms seemed like a dream come true. I would no longer need to tape the shows I wanted to watch and could order my season pass and everything seemed to be on auto-pilot. It re-scheduled my life and made everything more convenient. What I didn’t understand is that TiVo had a brain and knew the shows I watched and even when to record related shows that I might enjoy. But the bigger event I was not expecting was my ability to watch Monday Night Football and skip every commercial. I was condensing my life by taking away the :30 second ads but not having a clue of what offers were being pushed. At first, I thought this feature was really cool, but being in Advertising and having a thirst to know who is doing what, it started to get stale within the first six months.

In 2000 I began watching the commercials again and realized that if I have seen the spot already then I was approved to fast forward. Then it hit me- most consumers are going to miss the commercials because they aren’t in advertising. How was this going to kill television? It was forcasted in 2009 that 36% of the population will have DVR services by 2012, and presuming all ads were skipped (there is no value to a skipped ad) this would equate to a reduction of 11% of prime time ratings points 10 years after the advent of the DVR. This is equivalent to about 2 years worth of erosion due to viewing patterns shifting from broadcast to cable.

As I see it currently, this is not the case. Despite this widespread hypothesis that DVR ownership would yield lower recall and response to advertisements, in looking at today’s DVR owners, we see that they actually are more likely to have recall of pharmaceutical or prescription drug ads.  For instance, seventy-one percent of DVR owners recall seeing an advertisement for a pharmaceutical or prescription drug in the past twelve months, as compared to 64% of all consumers. However, as DVR ownership becomes more commonplace and consumers become more familiar with the capabilities of the DVR functionality, we may start to see these numbers decline. But for now, marketers can rest easy — DVR owners appear to be highly media-savvy consumers who are still tuning in to ads.

TiVo just added Netflix, Amazon On Demand, Blockbuster OnDemand, YouTube, and countless streaming music channels. All new ways to incorporate commercials. Today there’s a new revolution in electronics that’s redefining not only when you watch TV, but where. Even though timeshifting allowed you to watch television on your schedule, you still had to be in front of your TV when it came time to watch a show. Today, new pioneers like California-based Sling Media are introducing the next big concept called placeshifting, and the results of this new focus is bringing new products and technologies that allow you to watch and listen to your favorite television shows anywhere in the world.

But even the notion of erosion as the futurist are predicting is a false one. As both cable and DVRs contribute to higher total viewership of television and disregards that with annual population growth of 1% per year, total television impressions will rise by about 20% over a 10 year period.

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Recently, SiteProNews published an article online that gives webmasters tips on how to make their sites more search engines friendly. At Stevens & Tate/Endora Digital Solutions, we could not agree more. One of the most important components of having a website is being found online so that your site’s message can be seen by searchers.

Many site owners complain that their website is not ranking well in the Search Engine Results Pages. What they do not realize is that their website is not search engine friendly. An SEO friendly website contains more than keyword filled Meta tags and content.

A website must be created and designed with its visitors in mind. Search engines can get your website in the top ranking; but a well crafted website ensures that the visitor gets converted into a customer. You need to ensure that your website is both search engine and visitor friendly.

Tips for Creating a Search Engine Friendly Website:

Fill the Meta tags: Search engines come across the Meta tags well before the content. A major part of the search result is picked up from the Meta tags. The title tag helps the search engines and visitors in understanding what the webpage is about. The Meta description gets listed as the snippet in the search result. Well formatted Meta tags play a major role in making the website SEO friendly.

Include Breadcrumbs in the website: Breadcrumbs are navigational links present in the inner pages of the website. They link a web page to its respective category and sub category. Breadcrumbs help in the even distribution of the page rank to the connected web pages. You must include keywords as the anchor text of the breadcrumbs.

Perform the On Page Optimization Activities: SEO of a website mainly consists of on page optimization activities. Implement these tips:

  • Add a heading tag to the web page.
  • As search engines cannot read images, add an alt tag to the images.
  • Name the image according to the selected keywords. Use hyphens to separate long keywords.
  • Place a keyword as the anchor text of a link.
  • Optimize the content of your web page. Make sure that the keyword density doesn’t exceed 2%.

Interlink all the important web pages: Interlinking web pages helps the search spiders to navigate the website. Web pages can be linked based on their category. It has been observed that a well linked website will always rank better than the non-linked websites. You can link to the important pages of your website from the homepage by using appropriate anchor text.

Use SEO Friendly URL Structure: Search engines do not understand the URL’s which contain the PHP / ASP code in them. A SEO friendly URL structure contains words separated by hyphens.

Generate XML Sitemaps: Sitemaps help the engines discover all the pages in your website. You can include the “priority” and “change frequency” tags in your sitemap. The priority tag indicates the importance of the web page to the search engines. The Change frequency tag tells the search engines how frequently the page is likely to change.

To read this article in its entirety, click here.

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Debbie Szwast

Think seniors aren’t online? Think again. A recent Nielson report shows that the number of adults 65 years old or older actively using the Internet has increased by more than 55 percent in the last five years. That’s more than 17 million people who you can reach online.

What does that mean for you when marketing a senior living community? It means you must have a strong online presence.  More importantly, your website must be easy to find, easy to read and easy to navigate.

How do make your senior living website easy to find? Make it search engine friendly. Use keywords in your headlines and body copy that consumers would use to search for your property…words like senior care facility, age-restricted housing, and assisted living. And revise your content frequently, this keeps search engines—as well as consumers—coming back to your site for updates.

To make your website easy to read. Use photos that illustrate your facility and represent your demographic. Show active adults enjoying your recreational amenities and living a full life. This will ease their minds about making a major moving decision. Make font sizes age appropriate so words are easy to read on the screen. And use colors that are pleasing to the eye and not harsh and overwhelming.

Also, your website should both educate viewers and promote the best aspects of your property. Most seniors have ample free time and statistics show they are spending more time on the web than ever before. To keep them engaged on your website, have tips and interactive tools that provide useful content. A moving checklist or cost of living calculator are some tools that work well with seniors looking for new housing options. And don’t forget to include testimonials from happy residents!

Finally, make sure your website is easy to navigate. Have tabs that are readily accessible from all pages linking to important information your readers will value. If you have special offers or promotions, make them stand out with an eye-catching graphic element and make sure the artwork clicks through to a page that explains the offer in detail. But don’t overwhelm your viewers with too many links. This can cause confusion and cause them to leave your site.

By following these simple guidelines, you can improve the effectiveness of your senior living website.

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